TERMS & CONDITIONS

Booking terms & conditions for transformational trails

GENERAL

  • When making a booking the participant must declare to have read and agree to the terms & conditions 

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PAYMENT

  • To secure your reservation, a deposit of 10% of the total sum is payable at the time of booking

  • The remainder must be paid 1 week before the first workshop date

  • For reservations made less than 1 week before the first workshop date, the full price is payable at time of booking

 

CANCELLATION

  • If the agreement is canceled by the participant, OakTreeMe will charge the participant the following cancellation costs:

  • In case of cancellation up to the 30th calendar day (exclusive) before the date of the first workshop: the deposit;

  • In case of cancellation from the 30th calendar day (inclusive) to the date of the first workshop: the deposit plus 50% of the remaining sum

  • In case of cancellation from the date of the first workshop and onwards: the full sum

  • OakTreeMe does not offer a discount for shortened participation in the program 

SPECIAL CORONA-CRISIS CONDITIONS

  • OakTreeMe might decide to cancel the trail due to special Covid related circumstances. In that case the participant can choose: to A) receive a full refund including the deposit or B) receive a voucher to book the program at a different date

  • If you or any of the members of your household suffer from Covid symptoms 14 days or less before the start of the trail, you are obligated to take a test before you join the group. If you or any of the members of your household (who are registered to the same address as you) have positive test results you will receive a voucher to book the program at a different date in the future within 18 months.

LIABILITY

  • OakTreeMe is not liable for injuries / illnesses sustained by the participant during the program and / or the journey from / to the trail locations. The traveler is responsible for his / her physical well-being

  • OakTreeMe is not liable for damage and / or loss to / of personal property during the program

  • OakTreeMe is not liable for unusual or unpredictable events; including strikes, terrorism, natural disasters, accidents by third parties, technical problems with accommodation, fire, theft, flooding and weather conditions. In the case of one / more of the above, refunds and compensations are not possible

Privacy

Oaktreeme respects the privacy of visitors to its website. This Privacy Statement provides clear and transparent information about the processing of personal data, its purposes and the possibilities to exercise your legal rights in the best possible way. We make every effort to ensure your privacy and therefore handle personal data carefully. If you require any additional information about the protection of personal data, please visit the website of the Dutch Data Protection Authority (Autoriteit persoonsgegevens: https://autoriteitpersoonsgegevens.nl/nl.)


DATA PROCESSING
Your personal data will be processed by OTM for the following purposes:
* Sending information about your programs, invitations to events/workshops and newsletters. 


DATA COLLECTION
For the above purposes, OTM may request the following personal data from you: name, address, e-mail address, date of birth, gender, ID card, telephone number fixed / mobile, organisation name and contact person.  It is our general policy to collect only personal information that you knowingly provide. 

 

ALLOCATION TO THIRD PARTIES
OTM will only share your personal data with third parties if this is necessary for carrying out the aforementioned purposes of processing personal data and to comply with any legal obligation. 


STORAGE PERIOD
OTM does not store personal data longer than necessary for the purpose for which it was provided or required by law. 


SECURITY
We have taken appropriate technical and organizational measures to protect your personal data against unlawful processing. 


RIGHTS ABOUT YOUR DATA
You have the right to inspect, rectify or delete your personal data, as well as the right to object to the processing and the right to data portability. You can exercise these rights by contacting us at info@oaktreeme.com This request must be accompanied by a copy of a valid ID.